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The ReadPlay Promise
 ReadPlay
guarantees the workmanship of its products
and the literary quality of the books and
tapes. If you are dissatisfied with your
purchase for any reason, return it in good
condition within 45 days, and we'll gladly
replace or exchange it, credit your account,
or refund your money. Please note that shipping
costs are not refundable, unless we shipped
you the wrong item or the item you received
was damaged.
Returns
Returns can be sent to:
ReadPlay
925 N. Milwaukee Avenue
Suite 1010
Wheeling, IL 60090
(847-919-1700 for questions or problems)
Please
specify your name, address, customer number,
the invoice number, the reason for the return,
and whether you'd like a refund, exchange
or credit.
How to Order
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Online
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24
hours a day, 7 days a week |
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Phone
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Call
1800 PAWPAL 1 (800-729-7251), M-F 9am
- 10pm CST; S-S 9am - 5pm CST |
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Mail
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You
can also mail your order with a check
to ReadPlay, P.O. Box 5078, Buffalo
Grove, IL 60089-5078. Be sure that your
order contains the product item number,
quantity, and correct shipping amount,
and that Illinois residents include
6˝% sales tax.
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Sales Tax
Residents of the State of Illinois must
add 6˝% sales tax.
Shipping & Handling
| Orders
up to $25.00 |
Add
$6.95 |
| $25.01
- $45.00 |
Add
$7.95 |
| $45.01
- $65.00 |
Add
$8.95 |
| $65.01
- $100.00 |
Add
$10.95 |
| $100.01
- $250.00 |
Add
$12.95 |
| $250.01
and up |
Add $14.95 |
Delivery
Orders are processed and shipped within
72 hours.
All items are shipped UPS unless otherwise
specified
Payment
We accepts MasterCard®, VISA®, or a personal
check.
Passwords
Passwords are used on our site as an added
security feature. Once you have created
a password, it will be encrypted and stored
in our database. If you forget your password,
please email our customer service department
at customerservice@ReadPlay.com.
Questions
Please email us at customerservice@ReadPlay.com
or call 1-800 PAWPAL 1 (800-729-7251) with
any additional questions you may have. Be
sure to include your name, address, and order
number on all queries.
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